We've received recent reports that the rsync.net Cloud storage provider has recently changed their system in a way that causes a "ls: ..: Permission denied" error when you run `ls -al` from the home directory.
This error occurs because the `ls` linux command lists the current working directory as `.` while the parent directory is displayed as `..` , and the rsync.net user does not have permission to list any details regarding the top level folder. Any error during reindex will be considered a failed reindex and must be resolved. The destination must be able to run all standard linux commands listed in our documentation.
To resolve this error on rsync.net, move your Backups to a folder within the rsync.net user home directory, such as ./Backups instead of ./
[root@server ~]# ssh -p 22 f1234c1234@f1234c1234.rsync.net -i /root/.ssh/id_rsa 'ls -al' ls: ..: Permission denied <<< ERROR RETURNED RUNNING ls -al total 195 drwx------ 7 f1234c1234 f1234c1234 8 Apr 24 01:00 . <<< CURRENT WORKING DIRECTORY -rw-r--r-- 1 f1234c1234 f1234c1234 92 Apr 23 08:00 .jetbackup drwx------ 2 f1234c1234 f1234c1234 3 May 3 2023 .ssh drwxr-xr-x 4 f1234c1234 f1234c1234 5 May 23 14:29 jetbackup_1_1_68079f9f912e42d8da194e72 drwxr-xr-x 5 f1234c1234 f1234c1234 7 May 23 01:00 jetbackup_3_4_68079e0bc5dde3d7d10b0344
