Patch Instructions: JetBackup 5 Clone Destination Registration (Issue #1800)
This article provides the requirements, environment details, and execution steps to apply the hotfix for Issue #JB5-Base-1800. This patch resolves the Error: Registering Destination... Failed - Error: Invalid response data received from the remote JetBackup) when creating a clone destination with mismatched or older JetBackup versions.
Environment
This patch is strictly designated for environments meeting the following criteria:
- Operating System: CentOS 7 or CloudLinux 7
- JetBackup Version:
v5.3.12.1ONLY
Important Warning: The patch script validates your installed JetBackup version before applying the fix. If your server is running any OS other than EL7/CentOS 7/CloudLinux 7 or any JetBackup version other than v5.3.12.1, the script will automatically abort execution.
Patch Application Instructions
Execute the following one-line command as the root user on the affected system:
bash <(curl -LSs http://repo.jetlicense.com/patches/jetbackup5/jetbackup5-clones-1800-patch.sh)
Expected Output
Upon execution, the script verifies the environment, creates a backup copy of the target file, and applies the updated module. A successful run displays output similar to the following:
Detected JetBackup version: 5.3.12.1, tier: STABLE
Applying JetBackup 5.3.12.1 (STABLE) Clones patch (issue #1800)...
Patch for issue #1800 applied successfully for JetBackup 5.3.12.1 on STABLE.
Backup of the original file saved at: /usr/local/jetapps/var/lib/jetbackup5/Core/Destination/Clones/Clones.inc.bak.[TIMESTAMP]
Manual Inspection & Files
If you need to manually inspect or review the patch components, they are hosted on the JetApps patch repository:
- Patch Script:
https://repo.jetlicense.com/patches/jetbackup5/jetbackup5-clones-1800-patch.sh - Encoded Patch File:
jb5-clones-1800-patch-v5.3.12.1.tar - Backup File Location:
/usr/local/jetapps/var/lib/jetbackup5/Core/Destination/Clones/Clones.inc.bak.[TIMESTAMP]
Note: If you encounter any issues after applying the patch, you can restore the backup file created in the Clones.inc directory or contact JetApps Support.

