There have been reports of JetBackup 5 users encountering the following package conflict when attempting to update to v5.3.15.3.
file /usr/local/jetapps/var/lib/3rdparty/phpseclib from install of jetbackup5-base-5.3.15.3-102.x86_64 conflicts with file from package jetphpseclib-2.0.27.1-1.noarch
Please DO NOT attempt to reinstall any JetBackup packages. If you are experiencing this issue, please follow the steps in one of the options below.
OPTION 1: Uninstall the conflicting package.yum remove jetphpseclib-2.0.27.1-1.noarch
OPTION 2: You can remove all JetBackup .noarch and any old jetphp packages (if they exist on your server) as they are no longer utilized in the latest version of JetBackup 5. Cleaning up these packages may prevent potential future conflicts in a later update.
PLEASE FOLLOW THESE STEPS ONLY IF YOU ARE ON v5.3.14+
-
Identify the packages:
Run the following command to find any JetBackup .noarch packages left on your serverrpm -qa | grep .noarch | grep jet
Example Output:
jetgoogle-php-api-2.1.3.3-2.noarch jetcli-1.0.4-2.noarch jetmongod-cpanel-1.0.5-1.noarch jetmonolog-2.0.0.1-1.noarch jetcore-2.0.14-1.noarch jetapps-cpanel-1.0.10-1.noarch jetapi-1.0.1-1.noarch jetphpseclib-2.0.27.1-1.noarch jetbackblaze-php-api-1.0.6-2.noarch - Remove the packages:
The following command will remove any unnecessary packages if your JetBackup version is 5.3.14+.yum remove jetgoogle-php-api-2.1.3.3-2.noarch jetcli-1.0.4-2.noarch jetmongod-cpanel-1.0.5-1.noarch jetmonolog-2.0.0.1-1.noarch jetcore-2.0.14-1.noarch jetapps-cpanel-1.0.10-1.noarch jetapi-1.0.1-1.noarch jetphpseclib-2.0.27.1-1.noarch jetbackblaze-php-api-1.0.6-2.noarch jetphp70-* jetphp73-* jetphp80-* - Contact Support (if you're unsure about which packages to remove):
Please do not hesitate to reach out to our Support Team at support@jetbackup.com if you encounter any issues after removing the packages or if you are unsure about the packages to remove.
