We've received reports of servers attempting to communicate with JetBackup's licensing server using an incorrect IP address. The error message indicates that your "Trial license has Expired." However, there is no trial license associated with this IP address. Please see the related error details below:
# /usr/bin/jetbackup5 --license
License is set to IP based.
Failed fetching license. Error: Failed validating license. The error returned from our licensing server: "Trial has Expired" Please contact your JetApps license provider if you need to reissue your license. In order to fetch new license, Please run the following command from the server cli: /usr/bin/jetbackup5 --license
License is Invalid. Error: Failed validating license. The error returned from our licensing server: "Trial has Expired" Please contact your JetApps license provider if you need to reissue your license. In order to fetch new license, Please run the following command from the server cli: /usr/bin/jetbackup5 --license
Example Routing Configurations:
# ip route
default via 192.168.10.1 dev eno1 proto static metric 100
192.168.128.0/17 dev eno1 proto kernel scope link src 192.168.10.18
192.168.10.0/25 dev eno1 proto kernel scope link src 192.168.10.8 metric 100
The routing configuration above indicates that the subnet 192.168.128.0/17 is associated with the source address of 192.168.10.18. This route contains the src parameter, which will force the Linux kernel to select this IP address for the outbound packet.
Please refer to the article below for more details regarding Advanced Routing Selection:
http://linux-ip.net/html/routing-saddr-selection.html
The server's routing table mistakenly associates unrelated IP addresses with a local route that specifies an incorrect IP as the source. Consequently, outgoing packets are sent to the Jetlicense server with the wrong source IP.
To resolve this issue, kindly check the server's routing configuration to ensure the routing table is correct.
