There are 2 underlying priority systems at work in JetBackup 5, both of which works so that the lower the value, the higher its priority on the queue. The systems are as follows:
- Account Type Restore Priority - For restore tasks at the backend, JetBackup 5 prioritizes account types and assigns an associated priority value as such:
- Admin Accounts: 1000
- Reseller Accounts: 10000
- User Accounts: 100000
This ensures that when there are multiple accounts queued for restore, the parent accounts (admin > reseller > user) are restored first before their corresponding child accounts. Please note that this system only affects the restore process.
- Queue Priority Groups - This allows you to specify and group accounts by priority at the admin level, allowing you to finetune how JetBackup prioritizes tasks for each account. This can be reached by navigating to Settings > Performance Tab > Queue > Manage Queue Priority Groups Button.
When adding/modifying a queue priority group, you have the option to set priorities by the following tasks:
- backup priority
- restore priority
- download priority
You also have the option to associate an Account Tag for a priority group.
Now with regards to assigning priorities to accounts, you can navigate to the Accounts page, select the desired account then click Manage Account. Once on the modify account page, you can either set the Account Queue Priority Group Override setting or assign an Account Tag with the associated queue priority group.
To set an example, let's say we have the following configured in JetBackup 5:
Queue Priority Groups with corresponding priority values
- High - 10
- Normal - 50
- Low - 99
Accounts with assigned Queue Priority Groups
- admin_acct1 - High
- rslr_acct1 - Normal
- rslr_acct2 - Low
- usr_acct1 - Normal
- usr_acct2 - Low
Here will be the priority values for each account on the following tasks:
| ACCOUNT | Restore | Backup & Download |
| admin_acct1 | 1010 | 10 |
| rslr_acct1 | 10050 | 50 |
| rslr_acct2 | 10099 | 99 |
| usr_acct1 | 100050 | 50 |
| usr_acct2 | 100099 | 99 |
