Upgrading from JetBackup 4 to JetBackup 5

To help make the transition as seamless as possible, we recommend reviewing the following planning options for migrating from JetBackup 4 to JetBackup 5:

1. Migrating to JetBackup v5.2 with supported destinations* and JB4-compatible OS:

This option allows you to install JetBackup v5.2 alongside your current Jetbackup 4 installation for a seamless migration process allowing you to deprecate JetBackup 4 backups while generating new JetBackup 5 backups. and can be found in the JetBackup 5 Migration Guide at: https://docs.jetbackup.com/v5.3/adminpanel/Resources/migrationguide.html

* If you use SSH | FTP | Local for your backup destinations

Please Note: We have made it possible to run JetBackup 4 and JetBackup 5 concurrently under the same license. It is not REQUIRED to uninstall Jetbackup 4 before installing JetBackup 5. However, if you would like to remove JetBackup 4 and leave JetBackup 5 untouched just run the following command:

yum remove jetbackup-core

This command will remove the current installation of JetBackup 4 completely.

 

2. Migrating to JetBackup 5.3 with unsupported destinations**: This option requires you to remove your JetBackup 4 Installation, install JetBackup 5, and generate a new set of backups. Your JB4 backups will still be accessible directly from the destination and manually restorable using cPanel’s “restorepkg” Script.  For more information, please refer to the following link: https://docs.jetbackup.com/manual/whm/Troubleshooting/manuallyRestoreAnAccount.html

** If you use SFTP | DropBox | Google Drive | BackBlaze for your backup destinations
 

3. Migrating to a new server with a JB4-incompatible OS***: There are several options for migrating to a new server with a JB4-incompatible OS. 

  • Clone the Accounts to the new server using JetBackup 4 Clone Jobs: You can clone the accounts to the new server before migrating.

  • Migrate using the JetBackup 5 Disaster Recovery procedure: You can easily perform a migration from your JB4 server using Option 1 then once a new set of backups has been generated in JetBackup 5, you may perform a JetBackup 5 DR to your new server to migrate your JB5 Config and backups.

    *** e.g. Migrating from CentOS7 to Almalinux 8

  • Perform an In-Place Upgrade from CentOS 7 to AlmaLinux 8 using cPanel ELevate:  JetBackup 5 is compatible with the cPanel ELevate procedure, so you’re able to use cPanel ELevate to upgrade to AlmaLinux 8 before the CentOS 7 EOL and keep using JetBackup 5 before and after ELevate. Please be sure to follow all pre-upgrade recommendations and take careful note of any risks, including generating a whole-system image or snapshot before using ELevate. You can also check out our Elevate Upgrade FAQ and Troubleshooting for more information.

Please note that while JetBackup 4 will continue to receive security updates and support until July 1st, 2024, we highly recommend transitioning to JetBackup 5 sooner rather than later to avoid any potential disruption to your backup services. We’d also like to take this opportunity to highlight a few of the latest features and updates available in JetBackup 5:

Support for more Hosting Panels
cPanel, DirectAdmin, InterWorx, and Plesk are now supported.

Bare-Metal System Restore
This new feature allows you to create a job for JetBackup to handle the backup and recovery of the kernel and root-level data, from the Operating system to the hosting panel, binaries, system files, and configurations. In conjunction with JetBackup 5 Disaster Recovery handling account restores, you now have the ability to perform a total server recovery through JetBackup!

New Backup and Indexing Engine
The new backup and indexing engine introduced in JetBackup 5 and the recent improvements in v5.3 allows us to provide faster, cost-effective, and more reliable backups across all supported destinations that utilizes our new engine.

Integrity Check Tool
Automatically verifies the integrity of backups in the destination and seamlessly self-corrects and uploads a fixed backup on the next scheduled backup job

We appreciate your understanding and cooperation in this matter. If you have any questions or concerns, please do not hesitate to contact us at support@jetapps.com.

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